Title: Technical Engineer (Mechanics)-(O&M Engineer) City: Tokyo Code: T050005-7 Expiry Date: 2011-02-28 Category: TECHNOLOGY SubCategory: TECHNICAL SUPPORT Description:
Responsibilities
. Lead the O&M Organization and will be the main interface towards Customer.
. Define O&M organization goals and priorities.
. Take responsibility for Network Operation Center management.
. Make O&M processes and procedures and also establish high quality work standards to manage customers’ network effectively.
. Ensure the managed wireless network safety and stable, achieve the customer’s satisfaction.
. Ensure that work achieve business goals with economical solutions by utilization of Huawei local resources, supplier/ partners.
Responsibilities
. Lead the O&M Organization and will be the main interface towards Customer.
. Define O&M organization goals and priorities.
. Take responsibility for Network Operation Center management.
. Make O&M processes and procedures and also establish high quality work standards to manage customers’ network effectively.
. Ensure the managed wireless network safety and stable, achieve the customer’s satisfaction.
. Ensure that work achieve business goals with economical solutions by utilization of Huawei local resources, supplier/ partners.
Title: Technical Engineer (Mechanics)-(Access Netork Engineer) City: Tokyo Code: T050005-9 Expiry Date: 2011-02-28 Category: TECHNOLOGY SubCategory: TECHNICAL SUPPORT Description:
1. Be responsible for Access Network products (Broadband Access, Optical Access, XPON) technical engineering implementation in Japan markets, including engineering supervision, commissioning, system integration, maintenance and technical support, etc.；
2. Track and solve all technical issues customer caring about promptly, provide customer necessary technical support and suggestion, keep good cooperation with customer；
3. Cooperate with Project Manager to deal with engineering management and Subcontractor engineer management；
1. Be responsible for Access Network products (Broadband Access, Optical Access, XPON) technical engineering implementation in Japan markets, including engineering supervision, commissioning, system integration, maintenance and technical support, etc.；
2. Track and solve all technical issues customer caring about promptly, provide customer necessary technical support and suggestion, keep good cooperation with customer；
3. Cooperate with Project Manager to deal with engineering management and Subcontractor engineer management；
Title: Technical Engineer (Mechanics)-(Optical Network Engineer) City: Tokyo Code: T050005-10 Expiry Date: 2011-02-28 Category: TECHNOLOGY SubCategory: TECHNICAL SUPPORT Description:
1. Be responsible for Optical Network products (SDH, WDM, SONET,Microwave) technical engineering implementation in Japan markets, including engineering supervision, commissioning, system integration, maintenance and technical support, etc.；
2. Track and solve all technical issues customer caring about promptly, provide customer necessary technical support and suggestion, keep good cooperation with customer；
3. Cooperate with Project Manager to deal with engineering management and Subcontractor engineer management；
1. Be responsible for Optical Network products (SDH, WDM, SONET,Microwave) technical engineering implementation in Japan markets, including engineering supervision, commissioning, system integration, maintenance and technical support, etc.；
2. Track and solve all technical issues customer caring about promptly, provide customer necessary technical support and suggestion, keep good cooperation with customer；
3. Cooperate with Project Manager to deal with engineering management and Subcontractor engineer management；
Title: Technical Sales Manager-(Network Product Manager) City: Tokyo Code: S020009-17 Expiry Date: 2011-02-28 Category: MARKETING SubCategory: PRODUCT Description:
Scope of the work
1. Be responsible for Datacom, Transmission or Access products for technical sales implementation in major Japanese key markets. Such like commissioning, achieving sales and support from the technical points of view.
2. Track and solve on time in every aspect of the technical issues with clients.
3. Explore sales opportunity, cultivate allocate and coordinate resources to improve the projects with successful rate.
4. Develop and strengthen customer relationship by organizing various marketing activities.
5. Perform related strategies and policies together with various departments.
Scope of the work
1. Be responsible for Datacom, Transmission or Access products for technical sales implementation in major Japanese key markets. Such like commissioning, achieving sales and support from the technical points of view.
2. Track and solve on time in every aspect of the technical issues with clients.
3. Explore sales opportunity, cultivate allocate and coordinate resources to improve the projects with successful rate.
4. Develop and strengthen customer relationship by organizing various marketing activities.
5. Perform related strategies and policies together with various departments.
Title: Technical Sales Manager-(Terminal Product / Marketing Manager) City: Tokyo Code: S020009-19 Expiry Date: 2011-02-28 Category: MARKETING SubCategory: PRODUCT Description:
Scope of the work
1. Responsible for the terminal product sales or marketing in Japan;
2. Establishing and managing service channel for terminal products, e.g. WCDMA handsets, WCDMA Data Card;
3. Providing support for terminal technical training, repair, trouble shooting and technical problem feedback;
4. Customer Satisfaction management, terminal after-sales service presentation and customer demand collection and analysis.
Scope of the work
1. Responsible for the terminal product sales or marketing in Japan;
2. Establishing and managing service channel for terminal products, e.g. WCDMA handsets, WCDMA Data Card;
3. Providing support for terminal technical training, repair, trouble shooting and technical problem feedback;
4. Customer Satisfaction management, terminal after-sales service presentation and customer demand collection and analysis.
Title: Terminal Equipment Operator-(Terminal FAE) City: Kinshicho, Tokyo Code: W050007-3 Expiry Date: 2011-02-28 Category: TECHNOLOGY SubCategory: TECHNICAL SUPPORT Description:
• Work closely with the sales team to support pre- and post-sales activities with strategic customers in Japan
• Work closely with customer procurement engineering to facilitate response, rapid unit qualification, system integration testing, mass production release, and ongoing product support
• Function as immediate point-of-contact to customers for all product qualification issues and problem resolution
• Establish and maintain effective working relationships with worldwide technical support, sales, and R&D teams in China
• Communicate customer needs to applicable functional groups within the company
• Document activities as required by management team
• Work closely with the sales team to support pre- and post-sales activities with strategic customers in Japan
• Work closely with customer procurement engineering to facilitate response, rapid unit qualification, system integration testing, mass production release, and ongoing product support
• Function as immediate point-of-contact to customers for all product qualification issues and problem resolution
• Establish and maintain effective working relationships with worldwide technical support, sales, and R&D teams in China
• Communicate customer needs to applicable functional groups within the company
• Document activities as required by management team
| Title: | Terminal Equipment Operator-(Terminal Service Manager) | ||
| City: | Kinshicho, Tokyo | ||
| Code: | W050007-4 | Expiry Date: | 2011-02-28 |
| Category: | TECHNOLOGY | SubCategory: | TECHNICAL SUPPORT |
| Description: • Focus on the product quality tracking and improving after product launch to the Japan market; • Charge for the technical support and training to Carriers. • Optimize the repair flow of local service agent. • Maintaining and improving service level agreement (SLA) • Maintaining and building relationship with carriers and assure the customer’s satisfaction. • Determine the availability requirements from the business for new or enhanced services. | |||
Title: Technical Sales Manager-(Wireless / Core Network Product Manager) City: Tokyo Code: S020009-18 Expiry Date: 2011-02-28 Category: MARKETING SubCategory: SALES Description:
Scope of the work
1. Be responsible for UMTS or Core Network products for technical sales implementation in major Japanese key markets. Such like commissioning, achieving sales and support from the technical points of view.
2. Track and solve on time in every aspect of the technical issues with clients.
3. Explore sales opportunity, cultivate allocate and coordinate resources to improve the projects with successful rate.
4. Develop and strengthen customer relationship by organizing various marketing activities.
5. Perform related strategies and policies together with various departments.
Scope of the work
1. Be responsible for UMTS or Core Network products for technical sales implementation in major Japanese key markets. Such like commissioning, achieving sales and support from the technical points of view.
2. Track and solve on time in every aspect of the technical issues with clients.
3. Explore sales opportunity, cultivate allocate and coordinate resources to improve the projects with successful rate.
4. Develop and strengthen customer relationship by organizing various marketing activities.
5. Perform related strategies and policies together with various departments.
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